Terms of Service — ClearSignoff

1. Acceptance of Terms

By accessing or using ClearSignoff, you agree to these Terms of Service. If you do not agree, please do not use the service.

2. Description of Service

ClearSignoff provides workflow approval management tools for business teams, including configurable forms, multi-step approvals, approval routing, status tracking, comments, notifications, and audit history.

3. Early Access / Beta Service

ClearSignoff is currently provided as an early access / beta service. Features may change, break, be removed, or become unavailable. The service should not be used for mission-critical, legally required, or highly sensitive workflows during early access.

4. Accounts and Organizations

You must be 18 or older to use ClearSignoff.
Organizations are responsible for their users, account activity, workflows, submissions, files, and data.
You are responsible for keeping your login credentials secure.
Notify us if you suspect unauthorized access to your account.
Organizations are responsible for ensuring their users have permission to submit, view, approve, or manage workflow data.

5. Customer Data and Ownership

Customer data belongs to the customer. ClearSignoff does not claim ownership over customer data.

You grant ClearSignoff the limited right to process customer data only as needed to provide, secure, support, troubleshoot, and improve the service.

You are responsible for the accuracy, legality, quality, and appropriateness of all forms, workflows, submissions, files, comments, approvals, and other content you or your users submit.

6. No Legal, Compliance, or E-Signature Guarantee

ClearSignoff provides workflow approval tracking tools. Unless expressly stated in a separate written agreement, ClearSignoff does not provide legal advice, legal document execution services, notarization, identity verification, or a guarantee that any approval, signature, or record will satisfy legal, regulatory, contractual, or evidentiary requirements.

You are responsible for determining whether ClearSignoff is appropriate for your intended use.

7. Acceptable Use

You may not:

Use the service for illegal, harmful, fraudulent, or abusive purposes
Upload illegal, infringing, malicious, or harmful content
Attempt to access another organization's data
Attempt to bypass authentication, authorization, rate limits, or security controls
Interfere with or disrupt the service
Reverse engineer or misuse the service
Upload malware, scripts, or executable files intended to harm systems
Use the service to send spam or unauthorized communications

8. Sensitive Information During Early Access

During early access, do not upload or submit highly sensitive information unless ClearSignoff has expressly agreed in writing. Examples include:

Protected health information
Financial account information
Government identification numbers
Biometric information
Highly confidential legal documents
Trade secrets
Other highly sensitive personal or business information

9. Service Availability

ClearSignoff is provided on a best-effort basis during early access. No service level agreement or uptime guarantee is provided at this stage. We will communicate planned maintenance by email or through the service when practical.

10. Security

We use reasonable safeguards designed to protect the service and customer data, but no internet-based service is completely secure. You are responsible for appropriate safeguards on your side, including secure passwords, appropriate user permissions, and careful handling of sensitive data.

11. Support and Administrative Access

ClearSignoff personnel may access customer accounts or data only as reasonably necessary to provide, secure, support, troubleshoot, or improve the service, or as required by law.

12. Feedback

If you provide feedback, suggestions, or ideas about the service, we may use them without restriction or compensation.

13. Fees and Future Paid Plans

Some features may be offered for free during early access. ClearSignoff may introduce paid plans, change pricing, limit free access, or discontinue free access with notice.

14. Termination

Either party may stop using or providing the service.
ClearSignoff may suspend or terminate access for violation of these Terms, security risk, misuse, or legal reasons.
You are responsible for exporting any data you wish to retain before termination.
Following termination, ClearSignoff may retain customer data for up to 30 days to allow export or account recovery, after which data may be deleted or de-identified from active systems.
Backup copies may persist for a limited period according to our backup, security, and legal practices.

15. Disclaimers

The service is provided "as is" and "as available," especially during early access. To the fullest extent permitted by law, ClearSignoff disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

To the fullest extent permitted by law, ClearSignoff will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill arising from use of the service.

ClearSignoff's total liability for any claim relating to the service will not exceed the greater of: (a) the amount you paid to ClearSignoff in the three months before the claim, or (b) $100.

17. Indemnification

You agree to indemnify and hold ClearSignoff harmless from claims arising out of your content, misuse of the service, violation of these Terms, violation of law, or violation of another party's rights.

18. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will provide notice by email or through the service when practical. Continued use of the service after changes means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

20. Contact

Questions about these Terms? Email us at hello@clearsignoff.com.